T&C 24.0 MISUSE, WEAR & TEAR, & CARE

Please be aware that KISS MY HIDE – AUSTRALIA™ will not entertain returns/exchanges/refunds for unacceptable quality that develops from misuse, wear and tear, or failure to follow manufacturer and care instructions (see ‘CARE INSTRUCTIONS’).

This includes, but is not limited to, cowhide hair fall and leather marking on rough surfaces (this is considered normal ‘wear and tear’).

KISS MY HIDE – AUSTRALIA™ sells numerous products comprised of various materials. Please see below care instructions to maintain product quality and increase longevity. Failure to follow the below care instructions may result in defects/faults.
KISS MY HIDE – AUSTRALIA™ will not entertain returns/exchanges/refunds for defects/faults that develop from misuse, wear and tear, or failure to follow manufacturer and care instructions (see 24.0 MISUSE WEAR AND TEAR AND CARE).

All jewellery will be provided in its original packaging from the supplier. KISS MY HIDE – AUSTRALIA™ is not a jeweller and, as such, directs customers to manufacturer cleaning the products in accordance with the manufacturer’s recommendations. To ensure best hygiene practices, we recommend cleaning the products prior to wearing. To reduce the risk of the jewellery corroding, avoid wearing it when it could get wet (e.g. while showering, swimming, etc.). Store jewellery in closed cabinets after cleaning and thorough drying.

Ensure you store your apparel in cool dry spaces (usually hung or folded in your closet as long as you have taken preventative measures against vermin and silver fish which can damage your clothes).

LINEN

Cold wash in a machine or by hand.
Wash with similar colour to avoid staining/discolouration.
Tumble dry on warm setting or line dry in the shade.
Iron on a warm setting.
Avoid exposure to direct sunlight for long periods of time to reduce fading.

COTTON

Warm wash in a machine or by hand.
Wash with similar colour to avoid staining/discolouration.
Line dry inside-out in the shade.
Some cotton items can be tumble-dried (refer to garment label).
Avoid exposure to direct sunlight for long periods of time to reduce fading.

FISHING SHIRTS

Cold wash inside-out in a machine on a gentle setting or by hand.
Wash with similar colour to avoid staining/discolouration.
Line dry inside-out in the shade.
Avoid using a dryer – heat can damage the fibres and cause shrinkage.

CAPS

Cold hand wash.
Air dry to maintain shape.

Prior to first wear, ensure you apply a fit-for-purpose leather boot protector/water proofer using a clean dry cloth. Apply in accordance with instructions on the product – usually in a gentle circular motion.
To clean your boots, apply the same principals as outlined below in 5.0 LEATHER AND HIDE ACCESSORIES cleaning segment.

To increase the longevity of your leather and hide products and avoid damage due to improper care, please follow the following maintenance routine:

  1. After each use – Quick dusting of dirt/debris
  2. Monthly – Wipe down with water (no soap)
  3. One-three times/year – Condition your leather
  4. As needed – Spot cleaning
  5. Absolutely necessary – Full cleaning in accordance with above instructions

Please follow the below storage advice:

SUN – BAD

Avoid direct sunlight – UV causes cracking, fading, and discolouration.

NO HANGING ABOUT

Give the straps/handles a break – avoid hanging in closets.

NEAT AND TIDY

Tuck in straps to protect leather from scratching on hard embellishments.

ONE LESS TO FOLD

Avoid folding/bend/creasing leather to maintain shape and protect surface.

STUFF IT

Fill with bubble wrap/filler to maintain shape.
Avoid newspaper – ink stains are impossible to remove.

LET HER BREATHE

Keep cool and dry, away from moisture, in open are/inside cotton bag.
Never store in plastic.

Maintenance of your leather and hide items is essential.

Please follow below cleaning directions:

LEATHER

TOOLS

  • Soft bristle brush/toothbrush
  • Water
  • Mild soap (diluted dish soap)
  • Clean cloths

ONE

  • Gently brush off dirt/dust

TWO

  • Prepare two bowls: 1. mix ½ teaspoon dish soap in 1 cup warm water, 2. clean warm water

THREE

  • Dip clean cloth in soapy water (wring)
  • Gently scrub small sections in circles

FOUR

  • Dip clean cloth in plain water (wring)
  • Gently wipe of small section of suds
  • Repeat until all cleaned

FIVE

  • Wipe off excess water
  • Air dry away from sunlight

HAIR ON HIDE

TOOLS

  • Vacuum with brush/wire brush
  • Water
  • Mild soap (diluted dish soap)
  • Clean cloths

ONE

  • Gently vacuum/brush in hair growth direction

TWO

  • Prepare two bowls: 1. mix ½ teaspoon dish soap in 1 cup warm water, 2. clean warm water

THREE

  • Dip clean cloth in soapy water (wring)
  • Blot small sections

FOUR

  • Dip clean cloth in plain water (wring)
  • Gently blot small section of suds
  • Repeat until all cleaned

FIVE

  • Air dry away from sunlight
  • Once dry gently comb out hair clumps

Only use diluted mild soaps; never use ammonia or bleach-based cleaners.

Use clean sides of the cloth each rinse to avoid staining the leather with dirty water.

DO NOT dry with machines (e.g. hair dryer).

Leather can become brittle when dry. KISS MY HIDE – AUSTRALIA™ strongly recommends conditioning your leather products after cleaning before the bag is completely dry.

Use a teaspoon of leather condition per square foot of surface area – if you can see visual traces of residue then you are using too much. Work the conditioner into the leather until it is evenly spread.

Let the conditioner absorb for an hour before using/storing the item.

DO NOT use leather conditioner of hair-on cowhide surfaces.